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What to do if I receive a faulty bottle of wine?

Let Jamie know and he'll arrange a refund.

What to do if I don't really like the wine?

Let Jamie know and he'll arrange free collection and a refund for the remaining bottles.

What is a pre-shipment offer?

This is when the wine is offered for sale before it is shipped to the UK. The offer will only run for 5 days (or until I have sold my allocation) and delivery will be roughly 4 weeks from close of offer. Payment is taken upfront.